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投稿
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Anouk SeamanDealing with Difficult People in the Library
by Mark R. Willis🔍 Dealing with Difficult People in the Library | Read More 🔍
- ISBN: 9780838907603 (0838907601)
- Language: english
- Author: Mark R. Willis
- Release date: June 30, 1999
- Publisher: American Library Association
- Format: paperback, 195 pages
- Genres: adult, librarianship
About The Book
This text offers practical strategies for managing problems posed by patrons and other staff. It is a hands-on guide to solving problems through communication, preventive measures and clear and concise patron behaviour policies.
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